Rules for using the Markhor Tea Lounge mobile app and placing pickup orders.
These Terms and Conditions explain the rules for using the Markhor Tea Lounge mobile app and placing pickup orders. Please read them before creating an account or placing an order.
These Terms apply when you access or use the Markhor Tea Lounge app (the “App”) to view the menu, manage an account, or place a pickup order. By creating an account or placing an order, you agree to these Terms. If you do not agree, do not create an account or place an order through the App.
Provide current and accurate information when you create an account and keep your sign-in credentials secure. You are responsible for activity performed through your account. Contact Markhor promptly if you believe someone has used your account without permission. You may request account deletion in the App under Account. Deletion removes your sign-in and customer profile; transaction records may be retained and detached from your account as described in the Markhor Tea Lounge Privacy Policy.
Menu items, descriptions, customizations, prices, and availability may change. The menu shown in the App is the current offer for the selected pickup location. Review your items and the total shown at checkout before submitting your order. The checkout total shows selected add-ons and applicable taxes before payment. If an item or price is incorrect or an item becomes unavailable, Markhor may contact you to resolve the issue or cancel the affected order and refund any amount paid for it.
Submitting an order sends it to Markhor for processing. The App will show an order confirmation when the order is accepted. Payment is processed through Stripe. You authorize the payment for the total shown at checkout. Do not submit the order again if the App is still checking its status; contact Markhor if you are unsure whether an order was confirmed.
Orders placed through the current App are for pickup at Markhor Tea Lounge, 24099 Meadowbrook Rd, Novi, MI 48375, unless the App displays a different location. The pickup time shown in the App is an estimate and may change with order volume or preparation needs. Please follow the order confirmation instructions and contact Markhor if you need help with a pickup.
The App currently does not provide a way to change or cancel an order. To request a change or cancellation, contact Markhor by phone or email as soon as possible. Contact Markhor as well if an order is missing or incorrect.
Menu descriptions are provided to help you choose items and may not include every ingredient or dietary detail. If you have a food allergy or dietary restriction, contact Markhor before ordering to ask about ingredients and preparation.
Use the App only for lawful personal ordering and account management. Do not interfere with the App, attempt to access another person’s account, or use the App in a way that disrupts service or violates applicable law. The App, including its branding, design, and content, belongs to Markhor or its licensors and may not be copied or used without permission, except as allowed by law.
The Markhor Tea Lounge Privacy Policy explains how information is collected, used, shared, retained, and deleted. It is a separate document and forms part of the information you should review before using the App.
Markhor may update or temporarily suspend parts of the App for maintenance, security, or operational reasons. Markhor may update these Terms when its services or legal requirements change. The updated Terms will be posted with a revised effective date. Markhor will provide notice or seek renewed acceptance when required.
These Terms are subject to applicable federal law and the laws of Michigan, without limiting any consumer rights that cannot be waived or restricted by contract.
For questions about these Terms or an order, contact Markhor Tea Lounge:
Email: Markhortealounge@gmail.com
Phone: +1-248-773-7124
Address: 24099 Meadowbrook Rd, Novi, MI 48375, United States